Research
Recent Publications
- Effects under Dynamic Capacity in Online Matching Platforms: Evidence from
Online Health Consultation Communities (with Liwei Chen, Arun Rai, and Xitong Guo) [SSRN]
- Information Systems Research, 2025, 36(1), 202-224.
- Cannabis Legalization and Illicit Drugs: Mortality, Usage, and Darknet Transactions (with Louis Liu and Karen Xie) [SSRN]
- Production and Operations Management, 2025, 34(1), 99-119.
- Quality
Differentiation and Matching Performance in Peer-to-peer Markets:
Evidence from Airbnb Plus (with Hongchang Wang, Benjamin Williams, and Karen Xie) [SSRN]
- Management Science, 2024, 70(7), 4260-4282.
- How
Incumbents Beat Disruptors? Evidence from Hotel Responses to Home
Sharing (with Jianwei Liu, Karen Xie, Yong Liu, and Yunlong Sun) [SSRN]
- Production and Operations Management, 2023, 32(9), 2758-2774.
- Regulating Professional Players in Peer-to-Peer Markets: Evidence from
Airbnb (with Zaiyan Wei and Karen Xie) [SSRN]
- Management Science, 2023, 69(5), 2893-2918.
- Awarded Marketing Science Institute Research Grant 2019
- The Battle for
Homes: How Does Home Sharing Disrupt Local Residential
Markets? (with Zaiyan Wei and Karen Xie) [SSRN]
- Management Science, 2022, 68(12), 8589-8612.
- Best Paper Runner-up, CSWIM 2018
- Flourish or
Perish? The Impact of Technological Acquisitions on
Contributions to Open-Source Software (with Fujie Jin and Ling Xue) [SSRN]
- Information Systems Research, 2022, 33(3), 867-886.
- Competition among Proprietary and Open-Source Software Firms: The Role of
Licensing on Strategic Contribution (with Terrence August and Kevin Zhu) [SSRN]
- Management Science, 2021, 67(5), 3041-3066.
- Best Paper Nominee, CIST 2014
- Emphasizing the Entrepreneur or the Idea? The Impact of Text Content
Emphasis on Investment Decisions in Crowdfunding (with Wei Wang, Kevin Zhu, and Hongwei Wang) [SSRN]
- Decision Support Systems, 2020, 136(September), 113341.
- Measuring and
Managing the Externality of Managerial Responses to Online
Customer Reviews (with Qiang Ye, Bin Gu, and Kevin Zhu) [SSRN]
- Information Systems Research, 2019, 30(1), 81-96.
- Engaging
Voluntary Contributions in Online Communities: A Hidden Markov Model (with Xiahua Wei and Kevin Zhu) [SSRN]
- MIS Quarterly, 2018, 42(1), 83-100.
Working Papers
- Scaling Compassion in Online Disputes: A Field Experiment on Behaviorally Framed Generative AI (with Xiaofei Zhang, Karen Xie, and Dong Jing) [SSRN]
- Optimizing Prompts for Large Language Models: A Causal Approach (with Yanbin Fang, Shuran Fu, Fasheng Xu, and Xuan Wei) [SSRN]
- The Economics of AI Foundation Models: Openness, Competition, and Governance (with Fasheng Xu, Xiaoyu Wang, and Karen Xie) [SSRN]
- Generative AI and Organizational Structure in the Knowledge Economy (with Fasheng Xu, Jin Hou, and Karen Xie) [SSRN]
- Racing with Generative AI: Impact of Conversational Agents on Mental Health Counselors (with Chenxi Guo, Karen Xie, Xunyu Chen, and Seokjun Youn)
- Persuasion is All You Need: Generative AI-powered Content Marketing and Product Sales (with Xiaofei Zhang, Karen Xie, Fasheng Xu, and Kai Li) [SSRN]
- Organizational Ideation with Generative AI: Evidence from Sam's Club (with Jianwei Liu, Karen Xie, and Fasheng Xu) [SSRN]
- Humanizing the Stay: Impact of Promoting Suppliers in Peer-to-Peer Markets (with Yinan Yu, Benjamin Williams, and Karen Xie) [SSRN]
- Dance with Algorithms: Impact of Algorithmic Buyers on Housing Affordability (with Cheng Nie, Karen Xie, and Xinxin Li) [SSRN]
- Token Incentives and Platform Competition: A Tale of Two Swaps (with Xiaofeng Liu and Kevin Zhu) [SSRN]
- Governance of Decentralized Autonomous Organization on Blockchains: Roles of Pre-voting Discussion in Facilitating Decentralization (with Jing Tian, Ling Xue, and Fujie Jin) [SSRN]
- Beyond Funding: How Exchange Listing Shapes Application Development in Token-funded
Ventures (with Weifeng Li, Karen Xie and Fasheng Xu) [SSRN]
- Best Paper Award, Blockchain, DLT and FinTech Track, ICIS 2020
- Should Digital Platforms Share Data with Governments? Evidence from Airbnb (with Hongchang Wang,
Zaiyan Wei, and Karen Xie) [SSRN]
- Best Paper Runner-up, CIST 2022
- Beyond the Stay: How Short-Term Rentals Reshape Residential Real Estate Investment (with Sung Joo Kim, Karen Xie, and Zaiyan Wei) [SSRN]
- Strategic Release and Co-Creation: Empirical Insights for Managing Open Source
Software (with Xiaofeng Liu, Vish Krishnan and Kevin Zhu) [SSRN]
- Best Paper Award, CSWIM 2016
Research Topics
The T-W-O Project
- Organization
- Workflow
- Task
Platforms & Crowds
- Platform Economics
- Capacity constraints (ISR25)
- Quality differentiation (MS24)
- Regulation & competition (MS23)
- Airbnb & housing (MS22)
- Open Source Software & Community
- OSS acquisitions (ISR22)
- OSS licensing (MS21)
- Managerial responses (ISR19)
- HMM community (MISQ18)
FinTech
- Crypto Economics
- BTC darknet (POM25)
- DAO governance (2024)
- Token incentives (2023)
- Liquidity & app dev (2023)
- Crowdfunding
- Text persuasion (DSS20)